FAQ

Frequently asked questions

Briefly about what people ask most — and what's worth asking anyway.

Is using Courier Logger and Assistant legal?

Yes — these are personal work-statistics tools. They record your own work data the same way any sports or finance tracking app would. If you work across multiple platforms at once, separately check their rules on simultaneous work.

Which platforms does it work with?

Built for working with Wolt and Bolt in Lithuania — and equally useful for any delivery work where times, distances and offer flow matter.

How is Logger different from Assistant?

Logger is the work-record and later-analysis product; Assistant is the Professional field-test product intended to bring selected facts and recommendations into the active workflow. Both are still being developed. Captured Logger history is intended to become one input to Assistant, but it is not yet a promise that every offer will be detected or evaluated.

Where is my data stored and who can see it?

Statistics are stored on a server, accessible only to you, from the app and the web. Anonymized aggregate statistics are used for market insights (the kind you read in the Smart Rider section) — with no personal data and no way to identify customers.

Can Logger help in a dispute with a platform?

That is one of its goals. When the necessary signals are captured, timestamps, movement and imported records can help reconstruct an event. They can support evidence but do not automatically prove a legal claim. The Couriers' Union (G1PS) is an independent courier-support resource; no product partnership is being claimed.

How much does it cost?

Pricing is still being finalized. Logger may become free or cost about as much as a couriers' union membership; Assistant will be a paid product. Follow the news on the site.

Is it good for beginners?

Especially. A beginner who collects statistics from day one knows more about themselves after a month than most “by feel” couriers after a year. Start with the beginner's guide and the break-even kilometre article.

Why do your numbers differ from my friend's “I earn X”?

Because everything depends on the measurement window: €/hour per order, per segment, per shift or per day are different figures. Without a window and recorded data, any “I earn X/hour” is just an impression. Logger always shows which window is being measured.